Communication Between Students and Teachers in a Distance Learning Environment During the COVID-19 Pandemic in Serbia

The COVID-19 pandemic affected the work of educational institutions, which had to adapt to new circumstances. The authors investigated the impact of online learning on student-teacher communication at the Department of Business Studies in Blace in Serbia. The aim of the authors is to analyze how online learning affects the communication between students and teachers and investigate the level of productivity and creativity of students in the new environment. The research study was conducted through a structured online survey using a random sampling technique. In the traditional way of organizing classes, face-to-face classes, students are more motivated and engaged in learning, and deprived of a sense of social isolation. The results of the research prove that students need more frequent interactive dialogue with teachers through formal and informal communication channels. Also, the authors will suggest possible ways to improve the productivity and creativity of students in the online environment.