conference-paper

Graph-based Self-Adaptive Conversational Agent

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Abstract

Conversational agents have been widely adopted in dialogue systems for various business purposes. Many existing conversational agents are rule-based and require significant human intervention to adapt the knowledge and conversational flow. In this paper, we propose a graph-based adaptive conversational agent model which is capable of learning knowledge from human beings and adapting the knowledge-base according to human-agent interactions. Studies to evaluate the proposed model are conducted and presented, which compare the responses from the proposed adaptive agent model and a conventional agent.

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Publication details

DOI
10.65109/ejbq2435
OpenAlex
W3174891720
Document type
conference-paper
Language
EN
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