A Digital Maturity Model for Turkish Universities, Reflections from YÖKAK Institutional Self-Evaluation Reports

This study proposes a digital maturity (DM) model and delves into its reflections from Institutional Internal Evaluation Reports (KIDR) from Turkish Universities. The objectives are to: identify the dimensions relevant to a DM model for Turkish HEIs, extract DM indicators from KIDR reports, assess institutions’ DM levels based on indicators, and determine whether DM differs across the four domains; Leadership & Governance, Teaching & Learning, Research & Development, and Service to Society. We employed a mixed method design consisting of qualitative content analysis and descriptive survey design. The study generates a DM model based on qualitative content analysis of already developed models. Using a 1–5-point rubric, all KİDR 2024 reports were analyzed withMAXQDA Analytics Pro. The maturity scores were entered into SPSS for descriptive and inferential statistics. The level of maturity on Leadership, Governance and Quality; Learning and Teaching; Research and Development; and Service to Society were comparedstatistically.