STUDY OF THE ELECTRONIC INFORMATION SYSTEM (SEI) IN A MULTICAMPI HIGHER EDUCATION INSTITUTION, WITH EMPHASIS ON THE PERIOD OF THE COVID-19 PANDEMIC

The objective of this work was to evaluate the importance of using the Electronic Information System (SEI), at ``Universidade Federal de Campina Grande``-UFCG, since the beginning of its implementation at UFCG, with emphasis on the period of the COVID-19 pandemic.It was based on a bibliographical survey, data available in the SEI itself, reports provided by the SEI Support of the UFCG, and the National Electronic Process (PEN).The following were studied: registered units, processes and documents generated at SEI, from 2017 to 2021 during the COVID-19 pandemic.It was found that the SEI/UFCG has 735 units and 30,549 registered users, with 7,072 internal users and 23,477 registered external users.The number of documents generated and received since the implementation of the SEI at UFCG until November 3, 2020, was 1,005,868 digital electronic documents.According to the data analysis, it was estimated that the number of processes registered in 2021 will reach a total of 5,012,552 processes, that is, an increase of 842% in 2021 compared to 2020.It was concluded that SEI /UFCG allowed a great advance in the management of processes and documents in all sectors of the UFCG.The use of SEI at ``Universidade Federal de Campina Grande` `can be considered a decisive tool to mitigate the effects caused by the COVID-19 pandemic, allowing the development of activities remotely in a satisfactory way, thus significantly contributing to curb the spread of the new coronavirus and reduce the number of deaths from COVID-19.