Wilmer Carvache‐Franco

The Role of AI-Based Destination Chatbots in Satisfaction, Continued Usage Intention, and Visit Intention: A Study from Quito, Ecuador

2024 · International Journal of Human-Computer Interaction

Framed on the Expectation-Confirmation Model (ECM), the Information System Success Model (ISSM), and the Technology Acceptance Model (TAM), the aim of the study is to investigate destination chatbots to know the factors that generate user …