Tongyoung Kim

Stop Playing the Guessing Game! Target-free User Simulation for Evaluating Conversational Recommender Systems

2024 · arXiv (Cornell University)

Recent approaches in Conversational Recommender Systems (CRSs) have tried to simulate real-world users engaging in conversations with CRSs to create more realistic testing environments that reflect the complexity of human-agent dialogue. Despite the significant advancements, …