Maria Sukhareva

Predicting Customer Satisfaction in Service Processes Using Multilingual Large Language Models

2024 · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences

The huge amount of data recorded during business process executions in today's organizations creates the need to leverage this data.While most existing business process monitoring methods are capable of including structured context information, the incorporation …

OLiA – Ontologies of Linguistic Annotation

2015 · Semantic Web

This paper describes the Ontologies of Linguistic Annotation (OLiA) as one of the data sets currently available as part of Linguistic Linked Open Data (LLOD) cloud. Within the LLOD cloud, the OLiA ontologies serve as …