Sinta Apriliani

Fine-Tuned IndoBERT for Aspect-Based Sentiment Analysis of Indonesian Five-Star Hotel Reviews

2025 · Jurnal Sisfokom (Sistem Informasi dan Komputer)

Online reviews significantly shape public perception and play a crucial role in customer decision-making within the hospitality sector. This research aims to conduct aspect-based sentiment analysis on Indonesian five-star hotel reviews using a fine-tuned IndoBERT …