Ariel K.H. Lui

The Role of Explainable AI (XAI) in Organizational Performance: An Empowerment Perspective

2026 · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences

As explainable AI (XAI) becomes more prevalent in organizational decision-making, its impact on organizational performance remains underexplored and requires deeper investigation. This conceptual paper develops a theoretical model linking explainable AI (XAI) to organizational performance …