Michelle X. Zhou

Getting virtually personal

2019

Have you watched the movie Her? Have you ever wondered or wished to have your own AI companion just like Samantha, who could understand you better than you know about yourself, and could tell you …

Democratizing Chatbot Debugging: A Computational Framework for Evaluating and Explaining Inappropriate Chatbot Responses

2023

Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical designers, we propose a framework that leverages …