Mehmet Kilic

When a computer speaks institutional talk: Exploring challenges and potentials of virtual assistants in face-to-face advisory services

2019 · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences

Advisory services are a highly sensitive form of collaboration: they rely on a clear distribution of roles between human participants who act according to an implicit set of practices and scripts. As such, they do …