Tiziana Russo Spena

Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda

2020 · Journal of service management

Purpose Loneliness and isolation are on the rise, globally threatening the well-being across age groups; global social distancing measures during the COVID-19 crisis have intensified this so-called “loneliness virus”. The purpose of this paper is …