Chen Shani

“Alexa, Do You Want to Build a Snowman?” Characterizing Playful Requests to Conversational Agents

2022 · CHI Conference on Human Factors in Computing Systems Extended Abstracts

Conversational Agents (CAs) such as Apple’s Siri and Amazon’s Alexa are well-suited for task-oriented interactions (“Call Jason”), but other interaction types are often beyond their capabilities. One notable example is playful requests: for example, people …