James H. Creager

Medical Mental Models: An Assessment of Condition and Treatment Knowledge Structures with Implications for App Design

2015 · Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care

Medical mobile apps whose layout, navigation, and interactions match the mental model of the user (i.e. the user's expectations) are more apt to produce positive usability outcomes than those that do not. But in order …