conference-paper
Research and Exploration of the Data Security Compliance Inspection Technology Based on the Large-Scale Call Platform of the Customer Service Center
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Abstract
With the rapid development of large call platforms in customer service centers, the processing and storage of a large number of sensitive information makes data security and compliance a crucial issue. The purpose of this paper is to explore the data security and compliance inspection technology based on the large call platform to ensure the privacy and integrity of the data while meeting the requirements of laws and regulations. Through in-depth research and analysis, combined with existing technical means, to provide practical solutions for the data security compliance of the call platform.
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Publication details
- DOI
- 10.1109/icicce61720.2023.00015
- OpenAlex
- W4396542887
- Document type
- conference-paper
- Language
- EN
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