Continuing Digital Higher Education Teaching in the post COVID-19 Era: A Qualitative Survey on Success Factors

The COVID-19 pandemic has forced higher education institutions (HEIs) worldwide to a rapid transition to digital higher education teaching (DHET), which can now be considered implemented. Digital technologies have already found their way into teaching and are the new normal. The future of DHET envisages a mix of digital and face-to-face teaching. In this contribution, a qualitative survey is analyzed to identify the success factors necessary for continuing DHET in the long term. Eleven success factors were defined and grouped into the categories of technology, human, and organization. The results show that the successful continuation of DHET requires an even stronger focus on significant success factors as part of the socio-technical approach.