User Experience and Usability Evaluation of an Educational Mobile Application Developed for Fostering Ethics Literacy

The world is constantly challenged by complex crises—from the COVID-19 pandemic and geopolitical tensions to economic uncertainty and severe environmental disasters. During these critical times, individuals need to reflect on ethical values and demonstrate responsible decision-making, integrity, and preparedness to mitigate the impact of future crises. Education can play an instrumental role in these endeavours. This study presents the user experience and usability evaluation of PREPARED App—an educational mobile application developed to raise users’ awareness on the ethical dimensions of global challenges through real-life case studies. The captivating narratives, clear structure, ease-of-use, and multimedia content were reported as key strengths of the mobile app by both users (n = 54) and experts (n = 4). Suggestions were also captured for enriching the learning experience through enhanced customisation options, personalised feedback mechanisms, and accessibility features. A set of pedagogical guidelines is extracted to enable instructional designers, educators, and mobile application developers to create accessible and engaging mobile learning experiences.