Selection of Outsource Security Guard using Multi-Objective Optimization Ratio Analysis Method

The security guard profession is no longer a profession that only relies on the physical but also other aspects, such as attitude, leadership, language, and others. There are several problems faced by companies providing security guards, namely the demand for security personnel is quite high, the number of applicants is also large, but the selection process has to go through an administrative and interview process. With a limited number of interviewers, it takes a longer time to get the selection results. Interview results also tend to be more subjective, making it difficult to determine which candidates are under the company's criteria and specifications. This study aims to develop a decision support system for selecting the acceptance of new outsourced security guards using the MOORA method for a security guard service provider company, namely PT. Purba Alter Service. There are 19 criteria used in the selection of security guards. This research developed the system on a web-based using the MOORA method for calculating the selection of alternative security guards. By comparing the results of the selection system processing using the MOORA method with the results of the previous three years without a system, of the 14 alternative names tested, 12 names appeared in both results, and obtained 85.7% accuracy. The result shows that the MOORA method is successfully implemented in selecting security personnel.