Interaction evaluation of a mobile voice authentication system

Biometric recognition is nowadays widely used in smartphones, making the users' authentication easier and more transparent than PIN codes or patterns. Starting from this idea, the EU project PIDaaS aims to create a secure authentication system through mobile devices based on voice and face recognition as two of the most reliable and user-accepted modalities. This work introduces the project and the first PIDaaS usability evaluation carried out by means of the well-known HBSI model In this experiment, participants interact with a mobile device using the PIDaaS system under laboratory conditions: video recorded and assisted by an operator. Our findings suggest variability among sessions in terms of usability and feed the next PIDaaS HCI design.