The Influence of Knowledge Management Systems in Corporate University in Triggering Knowledge Innovation in Higher Education: A Case Study Approach

In the Industry 4.0 era, employees were demanded to perform more than repetitive tasks since the complexity and dynamic of products and processes in the organization increased. The demands require employees with superior competencies to generate innovation so that the organization can remain competitive in its industry. Answering those challenges, this paper aims to investigate how Knowledge Management System implementation inside Corporate University will trigger knowledge innovation in the organization. Quantitative methods were implemented to gain results in this study. A questionnaire with a Likert scale via Google form was distributed to 129 team leaders in the innovation award at Bina Nusantara University. Structural Equation Modelling Partial Least Square (SEM PLS) through the SmartPLS application was utilized to analyze and test the hypothesis of this study. The result of this study found there was a positive relationship between the implementation of a Knowledge Management System and knowledge innovation in the organization.