conference-paper Open access

A Quantitative Case Study on Rampant Online Ordering Scams in the Philippines

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Abstract

Scams are fraudulent acts that have become more common in the Philippines as a result of the growth of Ride-Hailing, Delivery, and Food Application Service platforms. Constant loss of profit and consumer services are severely impacted; as a result, both parties are impacted by the Malicious Acts committed by these individuals in order to disrupt and hurt the users of the applications. Rampancy in Scams, particularly in certain specific places, violates the terms and conditions of the apps by committing heinous activities, but also in terms of privacy of information (e.g., Able to Access Customer Address; Access/Contact Customer Phone Number) and criminal acts in the nation. According to the statistics, two-thirds of the dataset interviewers have not yet encountered

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Publication details

DOI
10.1145/3603955.3604029
OpenAlex
W4386058042
Document type
conference-paper
Language
EN
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