21st -century information services delivery: Case of reference librarian

21 st Century is age where information as a resource is valued above other productive resources.It is the age the old adage "information in power swam to make its most meaning."The Library/librarian, relevance on any society is an information source/resources provision and information service delivery to information seekers.In the 21 st century this important services are rendered in print as well as electronic to both near and distant information seeker hence the terminology library without walls.The reference librarian is at the fore in rendering this offline and online information services making sure that information seekers need is met and by implication satisfied.This discussion is therefore handled under the following sub headings: Introduction; Reference Librarian as leader and mentor, Reference librarian as a teacher; Characteristics that make quality reference