Emerging mobile technologies: scope and relevance for building digital communication capabilities of XYZ generations

Digital literacy skills and the capability to use emerging communication technologies at work are the most required skills of the 21st century. The XYZ generations eagerly anticipate for the advent of 5G and 6G mobile technologies and to set right for the new visible change and transformation that it will lead to. As the millennials and centennials have been raised using the internet, smartphones, and social media, they have become the digital natives of this era. The expectation of these digital natives is to become tech-savvy and to use advanced digital technologies in regular, domestic, personal, social, and professional life. They expect to possess sufficient 21st century digital literacy skills to own, appreciate and serve as the firsthand skilled and smart users of digital communication technologies. In this context, this paper attempts to analyse the needs of next generation communication technologies for multigenerational workforce to build up their digital communication capabilities at academics, work, and social media.