Jessie Chin

Like My Aunt Dorothy: Effects of Conversational Styles on Perceptions, Acceptance and Metaphorical Descriptions of Voice Assistants during Later Adulthood

2024 · Proceedings of the ACM on Human-Computer Interaction

Little research has investigated the design of conversational styles of voice assistants (VA) for adults in their later adulthood with varying personalities. In this Wizard of Oz experiment, 34 middle-aged (50 to 64 years old) …

Beyond Functionality: Co-Designing Voice User Interfaces for Older Adults' Well-being

2024 · arXiv (Cornell University)

The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use. However, current …

Toward Metaphor-Fluid Conversation Design for Voice User Interfaces

2026

Metaphors play a critical role in shaping user experiences with Voice User Interfaces (VUIs), yet existing designs rely on static, human-centric metaphors that fail to adapt to diverse contexts and user needs. We introduce Metaphor-Fluid …