Md Shahin Alam Mozumder

CAMICS: A Context-Aware Multi-Intent Conversational System for Enhanced AI-Driven Customer Interaction Models

2025

Customer interaction models are rapidly evolving with the advent of AI-driven chatbots and virtual assistants, yet challenges remain in achieving contextually aware, efficient, and scalable systems. This paper presents the Context-Aware Multi-Intent Conversational System (CAMICS), …