Putri Kartika Dusak

The Effects of Service Quality and Additional Factors to Electronic Word of Mouth and Revisit Intention at Dental Clinics Mediated by Patient Satisfaction

2025 · Eduvest - Journal Of Universal Studies

The rapid growth of the dental industry, driven by increasing awareness of dental health through government and community health programs, has led to heightened competition among dental clinics across Indonesia. Clinics are adopting various strategies, …