Abeer Al-Nafjan

Generative AI Chatbots Across Domains: A Systematic Review

2025 · Applied Sciences

The rapid advancement of large language models (LLMs) has significantly transformed the development and deployment of generative AI chatbots across various domains. This systematic literature review (SLR) analyzes 39 primary studies published between 2020 and …

Emotion and Context-Aware Artificial Intelligence Recommendation for Urban Tourism

2026 · Journal of theoretical and applied electronic commerce research

The rapid growth of digital tourism platforms has intensified information overload and decision complexity for both locals and travelers, while operators struggle to differentiate their offerings and sustain profitable, data-driven e-commerce models. This paper presents …