Abu Samah, Khyrina Airin Fariza

Enhancing user insights: a visualization dashboard for aspect-based sentiment analysis of Malaysia's island travel agencies

2025 · UiTM Institutional Repositories (Universiti Teknologi MARA)

Island travel agencies are growing in popularity in Malaysia, leading to increased competition. Traveler satisfaction is crucial for business success, and platforms like Google Maps and Facebook provide valuable reviews for evaluation. However, these reviews …