Rafael de Mello

Lessons Learnt in Conducting Survey Research

2017

Context: Surveys constitute an valuable tool to capture a large-scale snapshot of the state of the practice. Apparently trivial to adopt, surveys hide, however, several pitfalls that might hinder rendering the result valid and, thus, …

A Conceptual Framework for Conversational APIs

2020

Application programming interfaces (APIs) are everyday tools for any programmer. During its usage, an API mediates the communication process between designers and users. This mediation may be implemented in three different ways: the source code, …