Amaury Trujillo

Personalized Interventions for Online Moderation

2022

Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naïve approach is challenged by established socio-behavioral theories and by recent empirical results that showed …

Contextualized Counterspeech: Strategies for Adaptation, Personalization, and Evaluation

2025

AI-generated counterspeech offers a promising and scalable strategy to curb online toxicity through direct replies that promote civil discourse. However, current counterspeech is one-size-fits-all, lacking adaptation to the moderation context and the users involved. We …