Yılmaz Gökşen

Design and Implementation of Help Desk System on the Effective Focus of Information System

2015 · Procedia Economics and Finance

Fast development and change in Information Technologies requires organizations use “Help Desk Systems” (FAQS). These systems make people learn the information about the system's overall structure after entering the system and with the help of …

A New Similarity Measure for Document Classification and Text Mining

2020 · KnE Social Sciences

Accurate, efficient and fast processing of textual data and classification of electronic documents have become an important key factor in knowledge management and related businesses in today’s world. Text mining, information retrieval, and document classification …