Researcher profile

Shahab Jalalvand

2 papers in the PaperMetrix corpus

Publications

Papers by this author

Seq-2-Seq based Refinement of ASR Output for Spoken Name Capture

2022 · Interspeech 2022

Person name capture from human speech is a difficult task in human-machine conversations.In this paper, we propose a novel approach to capture the person names from the caller utterances in response to the prompt "say …
TRUSTERA: A Live Conversation Redaction System

2023

We introduce Trustera1, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents’ need to hear sensitive information while preserving the naturalness of live customer-agent conversations. As opposed …