Ryan Price

Seq-2-Seq based Refinement of ASR Output for Spoken Name Capture

2022 · Interspeech 2022

Person name capture from human speech is a difficult task in human-machine conversations.In this paper, we propose a novel approach to capture the person names from the caller utterances in response to the prompt "say …

TRUSTERA: A Live Conversation Redaction System

2023

We introduce Trustera1, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents’ need to hear sensitive information while preserving the naturalness of live customer-agent conversations. As opposed …

Spoken Language Understanding without Speech Recognition

2018

While conventional approaches to spoken language understanding involve cascading a speech recognizer with a language understanding system, in this paper, we describe a novel approach for deriving semantics directly from the speech signal without the …