Michelle S. Lam

End-User Audits: A System Empowering Communities to Lead Large-Scale Investigations of Harmful Algorithmic Behavior

2022 · Proceedings of the ACM on Human-Computer Interaction

Because algorithm audits are conducted by technical experts, audits are necessarily limited to the hypotheses that experts think to test. End users hold the promise to expand this purview, as they inhabit spaces and witness …

Granting Non-AI Experts Creative Control Over AI Systems

2024

Many harmful behaviors and problematic deployments of AI stem from the fact that AI experts are not experts in the vast array of settings where AI is applied. Non-AI experts from these domains hold promising …