Cosmina-Mihaela Roșca

UNLOCKING CUSTOMER SENTIMENT INSIGHTS WITH AZURE SENTIMENT ANALYSIS: A COMPREHENSIVE REVIEW AND ANALYSIS

2023 · Romanian Journal of Petroleum & Gas Technology

The paper analyzes the accuracy of the Azure Sentiment Analysis service for five languages, namely Romanian, French, Italian, Portuguese, and Spanish. The study generated 300 texts for each language type expressing positive and negative sentiments …