A security model for Namibian Government Services

As technology evolves, the once reliable traditional authentication and verification systems are now open to a number of security threats, some of which may not be combated by these old or traditional security measures. An advance in technology has provided great benefit to the world in immeasurable ways, however it comes with disadvantages. Cases have since been reported in Namibia in which people have lost personal belongings worth thousands of dollars as a result of information security breaches. The paper presents findings of a qualitative research approach used to investigate the current security technologies in selected Namibian Government Ministries. Three Namibian ministries were selected as case sites as they are among the security critical sectors of the nation where security issues are imperative. Results have shown that a number of security technologies are used in government departments in Namibia. However, in most cases one technology is used and the usage is still a bit low, hence a lot is required for citizens to trust and be aware of security harms. There is a lack of a guiding security model that government ministries may follow and use for reference. The paper proposes a security model for Namibia that could be applied by other public sectors to improve the information security of services.