Embracing AI in libraries: a strategic approach for India’s evolving library landscape

Purpose The information science community, including library science, has been a focus of significant discussions and research due to recent progress in artificial intelligence (AI), especially in large language models. This study identifies possible areas for application of AI in library routines and how it can enhance library operations, such as circulation, acquisitions, reference services, serials, digital resources and technical services. Design/methodology/approach This research methodically examines how libraries adjust to swift technological changes, with an emphasis on AI, generative language models like GPT, and the integration of Chatbots. Findings This study outlines strategies to increase library engagement amidst a technologically evolving landscape, highlighting the significance of aligning such innovations with the requirements of users and library missions. The findings offer crucial considerations for libraries in India contemplating AI integration, especially in relation to technological infrastructure, librarian expertise in AI and the establishment of leadership roles to oversee AI initiatives. Social implications This research provides a foundation for library boards and associations to shape informed policies supporting AI in academic libraries. As such, it plays a vital role in advancing the adoption of AI within the global library community. Originality/value The library and information science (LIS) field is increasingly drawing interest from researchers and experts regarding the use of AI. This study covers the incorporation of AI in different library sections and positively impacts the LIS professionals in these advanced endeavours.