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New applications such as remote surgery and connected cars, which are being touted as use cases for 5G and beyond, are mission-critical. As such, communications infrastructure needs to support and enforce stringent and guaranteed levels of service before such applications can take off. However, from an operator's perspective, it can be difficult to provide uniformly high levels of service over long durations or large regions. As network conditions change over time, or when a mobile end point goes to regions with poor coverage, it may be difficult for the operator to support previously agreed upon service agreements that are too stringent. Second, from a consumer's perspective, purchasing a stringent service level agreement with an operator can also be expensive. Finally, failures in mission critical applications can lead to disasters, so infrastructure should support assignment of liabilities when a guaranteed service level is reneged upon - this is a difficult problem because both the operator and the customer have an incentive to lay the blame on each other to avoid liabilities of poor service.

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Publication details

DOI
10.1145/3411043.3412506
OpenAlex
W3081564260
Document type
conference-paper
Language
EN
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