Researcher profile

Dr. Lalit Kumar

1 paper in the PaperMetrix corpus

Publications

Papers by this author

  1. Voice AI in Action: Transforming Customer Service with Real-Time Transcription and Insights

    2025 · Universal Research Reports

    In today’s fast-paced digital era, customer service is experiencing a transformative shift powered by Voice AI. By integrating real-time transcription with advanced analytical insights, organizations are redefining the way they engage with clients. This paper …