Shramay Palta

Speaking the Right Language: The Impact of Expertise Alignment in User-AI Interactions

2025 · arXiv (Cornell University)

Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience along multiple dimensions. Our findings show …

Arguments that Alter Minds: LLM Rationales Sway Human (and LLM) Notions of Plausibility

2026

We investigate the degree to which human (and LLM) plausibility judgments of multiplechoice commonsense benchmark answers are subject to influence by (im)plausibility arguments for or against an answer, in particular, using rationales generated by LLMs.We …