Christian Engel

Using Deep Learning for Extracting User-Generated Knowledge from Web Communities

2021 · Journal of the Association for Information Systems

The interest in user-generated content (UGC) is steadily growing as it provides a valuable data source for companies to extract information that can be used for competitive advantages. However, mining UGC and extracting knowledge is …

Improving Explainability and Accuracy through Feature Engineering: A Taxonomy of Features in NLP-based Machine Learning

2021 · Alexandria (UniSG) (University of St.Gallen)

Natural Language Processing (NLP)-based machine learning receives continuous attention in Information System (IS) research and practice. Despite the success of deep learning models, NLP feature engineering still plays a vital role in contexts where only …