Marcelo Ladeira

A proposal to identify stakeholders from news for the institutional relationship management activities of an institution based on Named Entity Recognition using BERT

2021 · 2021 20th IEEE International Conference on Machine Learning and Applications (ICMLA)

For an organization’s institutional relationship activities, it is strategic that there is an efficient process of identification and characterization of stakeholders based on available information. Given the increasing volume of data currently available, this strategic …

A tree-organized chatbot proposal to provide a single digital channel to access specific chatbots in a real Brazilian digital government environment

2023

The use of chatbots, or conversational assistants, is increasingly present in several areas of activity. In the governmental sphere, the use of these solutions provides the improvement of the provision of public services, as well …