Muhamad Dedi Suryadi

Penerapan Intelligence System berbasis Case Base Reasioning dan Metode K-Nearest Neighbor Untuk Identifikasi Gangguan IT Support

2019 · Jurnal Informatika Jurnal Pengembangan IT

Delay in handling and solving IT problems both hardware / software greatly affects the company's business processes. Sometimes, IT helpdesk personnel still difficult to find solutions and make decisions to solve IT problems. This is …