The Effect of Hotel Employee’s Informal Learning on Proactive Career Behavior : Mediating Effects of Learning Agility and Career Adaptability

The objective of this study is to suggest the direction of career development that positively affects individuals and organizations through understanding the relationship between informal learning, learning agility, career adaptability, and proactive career behavior of hotel workers. Furthermore, we want to check whether learning agility and career adaptation play a mediating role in the relationship between informal learning and proactive career behavior. To verify the study, a mobile survey was conducted for 2 weeks from May 2 to May 16, 2020, with 350 domestic hotel employees. A total of 300 participants participated in the questionnaire, and the final 297 copies of the questionnaire responses were used for analysis, excluding unfaithful responses. As a result of analysis, first, informal learning had a positive effect on proactive career behavior, learning agility, and career adaptability. Second, learning agility and career adaptation have a mediating effect in relation to informal learning and proactive career behavior.